9 Methods to Fix Norton Secure VPN Not Working on Windows 10

The term Norton VPN remains as a Norton Virtual Private Network and it has been utilized by a great many clients today from the whole world. Norton Secure VPN not Working on the off chance that the DNS settings of your framework are not ideal. The VPN issue emerges (normally, after a Norton update) when the client attempts to connect the VPN yet fails to do as such with the following kind of message:

“Connection Error: Secure VPN has experienced a connection failure. Please try again later.”

Why does your Norton Secure VPN Not Working on Windows 10?

Practically every one of the data is sent or received by your device and should be sent first over the VPN server for encryption. It likewise requires a great deal of bandwidth and thus how much traffic over your internet connection increments fundamentally.

The connection could get broken yet your gadget gets disconnected from the VPN server. This can likewise occur assuming your phone signal unexpectedly becomes unsteady or on the other hand in the event that there stays an issue with the Wi-Fi connection that you are utilizing. Because of this explanation, the VPN gets disconnected after like clockwork and accordingly it leaves you unprotected.

Here has been listed some reasons that why Norton secure VPN not working:

Additionally, corrupt WAN drivers or conflicting applications may likewise cause the error being talked about. The VPN issue emerges (typically, after a Norton update) when the client attempts to connect the VPN yet fails to do as such with the following kind of message:

“Connection Error: Secure VPN has experienced a connection failure. Please try again later.”

How to Fix Norton Secure VPN Stopped Working on Windows 10?

Norton Secure VPN can be utilized to change your IP address, data traffic and can protect all your online privacy when you are browsing the web. Prior to continuing on to fix the Norton VPN, check assuming your internet connection is working. On the off chance that you are utilizing a home server, check in the event that the lapsed declarations of the server are not causing the issue. Likewise, it will be smart to ensure assuming that the Norton Services are up and working.

In any case, a large portion of the clients say that Norton Secure VPN quit working on their devices and stalls out in attempting to connect, every now and again gets disconnected and a few different issues. On the off chance that this sounds natural in your gadget, you want to look at underneath troubleshooting  steps and fix Norton secure VPN by adhering to the directions:

Solution 1- Check Your Internet Connection

The most widely recognized reasons that why Norton Secure VPN might have quit working is because of unfortunate internet connection. You can check for the connectivity of your internet connection by accessing the web from your particular internet browser. On the off chance that still, you can’t get to the site it implies that your internet connection isn’t working steadily and in this way you can start the Norton secure VPN.

Follow the below-given steps of how to check for your internet connection:

1: Firstly, start Norton Secure VPN.

2: In the top-right corner, you need to click the user icon and then click sign out.

3: Now, click the settings icon and then click quick Norton secure VPN.

4: Next, you need to restart your device.

5: Once you have restarted your device then start Norton secure VPN and then sign in using your Norton account.

In case, if you still face the Norton VPN not working issue then you need to proceed to the next step.

Solution 2- Update your Norton Secure VPN:

Here has been listed some steps that show how you can update your Norton Secure VPN:

1: First, on the notification window, click on Update.

2: On the web-page that opens, you need to sign in to your account.

3: Now, follow all the on-screen instructions to complete the updating process.

Solution 3- Restart Your Norton Secure VPN:

For restarting your Norton Secure VPN, give a try to the following- given steps:

1: First, you need to press the Windows + R to open the Run dialog box.

2: Now, type the following text and then press Enter (services.msc).

3: In the services window, scroll downs the list to find the Norton secure VPN service.

4: Next, you need to right-click the Norton secure VPN service and then click Stop.

5: Now, again right-click the Norton secures VPN and then click Start.

Solution 4 – Change Your DNS Setting:

Following has been listed some steps that helps in changing your DNS setting:

1: On your Windows 10, you first need to right-click the start button and then select Network Connections.

2: Now, click and change your Adapter settings.

3: Right-click your internet connection and then select Properties.

4: Next, you need to double-click Internet Protocol version 6 (TCP/IPV6).

5: Select and use the following DNS server addresses.

6: Now, set the preferred DNS server to

7: Set Alternate DNS server to

8: Next, click OK.

9: Finally, you can try to connect with Norton Secure VPN.

All these instructions help you in resolving the issues

Solution 5 – Connect your Network to another Virtual Location:

You can create a Remote desktop connection to connect to a virtual machine and that is deployed to your Vnet.

1: First, you need to locate the private IP address for your VM.

2: To find the private IP address of a VM you can view the properties for the VM or make use of the power shell.

3: Verify that you are connected properly to your VNet with a point-to-site VPN connection.

4: To open a Remote desktop connection you need to enter RDP or Remote Desktop connection in the search box on the taskbar.

5: Now, you need to select Remote Desktop connection and you can also open it by using the mstsc command in power-shell.

6: In a remote desktop connection, you need to enter the private IP address of the VM and if necessary then you need to select Show options to adjust additional settings and then connect.

Solution 6 – Scan your PC for Malware & Virus:

By default Windows 10 always scans your PC for malware with the integrated Windows security software which is also known as Windows Defender, you can, however, perform the manual scans for it.

1: On Windows 10, you first need to open your Start menu and then click the Windows security to open it.

2: You can also head to settings>Update and Security>Windows Security>Open Windows Security.

3: To perform an anti-virus malware scan, click on Virus and threat protection.

4: However, if you want a second opinion then it is always a good idea that you might have malware and a primary antivirus doesn’t find anything. For that, you can perform a scan with the use of different security applications.

Solution 7 – Reinstall WAN Miniport Drivers:

To uninstall the WAN Miniport from the device manager, you need to refer to these steps:

1: First and foremost you need to press Windows key + C and then select Device Manager.

2: Now, locate the WAN Miniport that shows the yellow exclamation mark.

3: Next, you need to right-click and then select Uninstall.

Solution 8 – Check the Root Certificate for Your Norton Secure VPN:

While examining the root certificate for your Norton secure VPN go through the below-given steps:

1: First, you need to press the Windows + R to open the Run dialog box.

2: Now, type the following text and then press Enter certlm.msc

3: Next, you need to expand the personal folder and then click Certificates.

4: In the right pane, under the issued by category, you need to look for the SurfEasy entries.

5: Now, check for Surf Easy certificates that are installed in the local machine certificate store.

6: Here if you see multiple SurfEasy entries, then you need to delete all the old certificates.

Solution 9: Change VPN:

Norton Secure VPN is chiefly presented by a huge number of clients around the world. In any case, assuming you have taken a stab at all that has been referenced in the above solutions to fix Norton VPN stopped working error  regardless the issue continues, then, at that point, you can change to some other VPN networks.  A few other VPN specialist co-ops in the market can be without these issues. A portion of the VPN arrangements that are generally suggested for your Windows 10 are CyberGhost, Hotspot Shield, ExpressVPN, and NordVPN.

Norton security VPN software is without a doubt awesome among all the VPN decisions accessible on the lookout and Norton Customer support is generally there to help you assuming you face any such issue.

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