All businesses revolve around the customer experience and service; without new customers, there would be no business. But how can you ensure that client wants and desires are addressed when the customer base is dynamic and ever-changing, when it is in the telecommunications industry?
Mobile virtual network Enablers (MVNEs) link mobile operators and providers who do not have their infrastructure. As a result, MVNEs assist new MVNOs in establishing themselves faster and on a more limited budget.
What exactly is an MVNE?
An MVNE (Mobile Virtual Network Enabler) is a company that provides network infrastructure and related services to mobile virtual network operators (MVNOs). Services include administration and operations support systems. This permits MVNEs to provide services under their branding to their clients.
Because the MVNE hosts several MVNOs on a single platform, an MVNO that comes under its umbrella may get up and running quickly with low start-up expenses and lower airtime charges. The MVNE exclusively delivers network enablement platforms and services to the MVNOs’ clients. MVNEs have the knowledge and experience needed to establish and maintain telecom services, particularly in the area of billing. They provide MVNOs with this knowledge as a service.
Who is the main priority of the MVNE?
Because you are entirely dependent on an MVNE, this is the most important question to ask yourself. You rely on the MVNE for connection and network infrastructure. The service levels you give your customers, and the features and products you may introduce.
An MVNE is a lean operating model that is focused on maximizing efficiency and reducing waste. While this may benefit their bottom line, it may be detrimental to your company’s requirements. Let’s imagine you wish to expand your edge computing capabilities to serve new 5G use cases. You’ll have to rely on the MVNE to make that change on the back end, which may or may not be on its to-do list.
Suppose you manage to get your company plan off the ground while working within the MVNE’s limits. In that case, they’ll be aiming to reap as much profit as possible from your efforts, maximizing their margins against your turnover to achieve the best deal possible. After all, it’s just good business for them.
How to Pick the Best MVNE
As previously said, not all of them have the same degree of knowledge. So, it’s important to find the proper one to assist your MVNO in getting up and running quickly and for the least amount of money. Here are some things to keep an eye out for:
The network must be linked to a reliable MNO. The quality of the MVNO’s products and services is only as good as the MNO’s network.
- Financial flexibility: Find one that can fulfill your financial requirements as well as, if required, your terms.
- Platform: providing the appropriate tools for managing your products in order to adapt quickly to market movements. Comprehensive reports when you need them, a full suite of DPI tools, the platform’s capacity to handle the kind of offers you want to create, and the flexibility to give one-of-a-kind discounts are all essential tools.
- Experience: How long have they been in the industry?
- Reviews/case studies: Can they give references or case studies demonstrating how they’ve assisted other MVNOs?
Why Should MVNOs and MVNEs Work Together?
While a well-established MVNO with plenty of resources and network infrastructure is more than capable of conducting its operations without help, smaller MVNOs can gain the most from partnering with an MVNE. Using an MVNE keeps operations simple and focused. It lowers risk for the new enterprise, and accelerates the MVNO’s entry into the market.
An MVNO requires two things to supply its products and services:
- access to an MNO network and
- a system to manage products and subscribers.
Both are made easier by the MVNE. The MVNE supports several MVNOs on a single platform. An MVNO may get started rapidly with low start-up expenses and lower airtime charges when they collaborate with an MVNE. The ability for the MVNO to outsource MNO integration and commercial and technical operations management results in a significant decrease in the number of people needed to run the MVNO. An MVNO may concentrate entirely on developing new plans, leaving the management of BSS, OSS, and OCS systems to a skilled MVNE.