Intuit Data Protect (IDP) allows users to protect their data by backing up important business information on servers online. IDP automatically backs up your data at regular intervals depending on your preferred timings. But sometimes users face issues in backing up their data using Intuit data protect. In this article, we will discuss the Intuit data protect error in detail. So, if your Intuit data protect backup failed, below are some reasons and solutions for fixing this issue.
In case you are unable to troubleshoot the error or need help with the same, you can contact our technical team at +1-855-856-0042 for assistance.
Facing Errors in Intuit Data Protect? Here’s Are the Causes
The possible causes for the IDP error are –
- IDP is not updated or is not installed correctly.
- Login credentials are incorrect.
- IDP and Intuit’s websites are not selected as trusted websites.
- Blockage in IDP services caused by Firewall.
- Microsoft .NET framework is corrupted or outdated.
- The IBuEngHost.exe file isn’t running as a system user.
Some steps to solve this problem
Solution 1. Step one in solving the problem is to use the IDP Diagnostic tool.
1. In the Windows system tray, select the Intuit Data Protect symbol (it looks like a green padlock), and then right-click on it (typically located at the bottom right of your screen). To learn more about Intuit Data Protect, select About.
2. To open the Intuit Data Protect Diagnostics Tool, click the Ctrl and F2 keys simultaneously on your computer.
3. Choose to Start the Diagnostics. In the event that the Diagnostics Tool identifies a problem with a firewall or other third-party security software, you will be required to change the software and/or hardware in order to enable access to the Intuit Data Protect files. Check the website of your hardware or software maker for instructions on how to configure your security software and/or hardware, and then add the following files as exceptions to your system:
o Move the Data Protect folder to the C:Program Files (X86)Common FilesIntuit directory.
IntuitDataProtect.exe
o Move the Data Protect folder to the C:Program Files (X86)Common FilesIntuit directory.
IbuEnghost.exe
o Move the Data Protect folder to the C:Program Files (X86)Common FilesIntuit directory.
QBIDPServices.exe
Solution 2. The second solution is to add ports to the Windows Firewall.
1. Select “Start” from the menu, then use the search area to look for “Control Panel.”
2. Select System and Security from the menu. Choose Windows Firewall, then click Advanced Settings on the menu that appears.
3. In the Advanced Settings window, choose the Inbound Rules option on the left side of the window. Select New Rule from the menu that appears on the right side of the window.
4. After entering the ports, select the Next button.
How Do I Fix the Intuit Data Protect Error?
You can perform the following troubleshooting steps to fix this error.
-
Updating QuickBooks Desktop and Intuit Data Protect
Update QuickBooks Desktop by going to the Help tab. Make sure that the Data Protect checkbox is check marked in the QuickBooks Features list.
-
Ensuring that the Windows Firewall isn’t Blocking IDP
Make sure that important files are allowed in your firewall. This can fix the Intuit Data Protect Firewall issues.
- Type Firewall in the Windows Search
- Select Allow an App through Windows Firewall > Allow Another App.
- Go to Program Files(x86)\Common Files\Intuit\Data Protect.
- Open exe and select Network types > Private Network.
- Repeat the above two steps for exe and IntuitDataProtect.exe files.
-
Adding Data Protect as a Trusted Site
Add IDP as a trusted site in the internet options to resolve the Intuit Data Protect error.
- Type Internet options in your Windows Search
- Select Security > Trusted sites > Sites.
- Now, select Add for adding the sites (com, *.intuit.net, *.intuit.com, *.intuitdataprotect.com, *.QuickBooks.com, workplace.intuit.com)
- Uncheck the Require server verification for all sites in this zone Select Close > OK.
You may also read: QuickBooks Error 6129
-
Running IBuEngHost.exe as a System User
This is necessary for IDP to work properly.
- Download a new installer for your QuickBooks version and right-click on it to run it as an administrator.
- Look for exe file in the task manager.
- Make sure that the username is System and the status is Running.
-
Reinstalling the Microsoft.NET Framework
Reinstall the Microsoft.NET framework by following the given steps –
- Go to the Windows Control Panel > Programs and Features.
- Uninstall everything starting with “NET” and then follow the next step.
- Now install the Microsoft.NET framework pertaining to your Windows version again.
-
Using Data Protect Diagnostic Tool
Intuit’s Data Protect Diagnostic Tool can help fix the IDP error by checking your memory, disk space, and various Windows components.
- Select About Intuit Data Protect then after that click on the Intuit Data Protect
- Open the IDP Diagnostic Tool by pressing Ctrl + F2.
- Then select Run Diagnostics.
Conclusion
Perform the troubleshooting steps to fix the Intuit Data Protect Backup Failed issue. If the error is still not resolved then, you might need to perform advanced troubleshooting. You can get in touch with our technical team at +1-855-856-0042 for help with the same.
Recommended to read: Update QuickBooks desktop
