New York has more managed IT services providers per square mile than any other city in the US. But why? And how should you choose the right one?
If you work in a business in New York and have ever been looking for managed IT services or IT support, you’ll have been blown away by the variety of choice available. In fact, at last count, there were over 100 different providers of IT support services in NYC. But why is this? Let’s take a look at the reason behind the popularity of IT services in New York.
Limited Office Space
Whether you’re renting an office or an apartment, you’ll know that real estate in New York is expensive. This is one of the reasons why managed IT services which include a remote IT helpdesk are popular in New York City. Many businesses simply can’t afford the office space that would be required to build their own on-site IT support.
Organizations in New York, including businesses, municipal bodies, charities, and even hospitals suffer more attempted cyberattacks than any other city in the world. This means that if you’re operating in New York, you need the latest and greatest protections from online threats like ransomware, malware, and data breaches. Defending against these threats can be difficult unless you are a cybersecurity expert. Therefore, IT support providers with comprehensive cybersecurity protections are a popular choice in New York City.
A Highly Technical Workforce
One of the reasons there are so many IT support providers in New York is the high number of technically skilled employees in the city. The 120 colleges in New York produce over 4000 computer science graduates every year. This has made New York a hotbed of technical innovation and IT skills. This high concentration of technical skills means that many of the city’s IT support professionals work supporting businesses in other parts of the country, or even the world.
New York is home to the most business start-ups in the country outside of Silicon Valley. There are thousands of businesses started in the city every year hoping to make it big. Some of them will succeed but many will not, and they know this. For this reason, start-ups rarely hire their own in-house IT department. A skilled IT professional will cost at least $90,000 a year and as a start-up business grows, it is likely to need to expand quickly. Rather than go through the hiring process each time their company expands, many start-ups choose to use managed IT services instead as they are far more scalable. As most managed IT services providers charge on a per-user or per-device basis, their services easily scale as the start-up business grows.
Does Your Business Need Professional IT Support In New York?
If you use technology in any aspect of your organization, you will almost certainly require professional IT help. Managed IT Service Providers (MSPs) will provide you with the IT tools and accompanying expertise that your company requires to prosper.
Ideally, your new IT services partner will have formed partnerships with leading enterprise technology firms
like Microsoft, Cisco, and Intel to provide you with competitive hardware and software pricing.
How To Choose The Right NYC IT Services Provider For Your Business
Considering the benefits of managed IT services for New York businesses listed above, it’s important that you find an MSP which suits the needs and budget of your organization.
Cost is often the first consideration for businesses when choosing a managed IT services provider,
but over time, the cheapest IT support may end up costing you more in reduced performance and downtime.
The level of service improvement and the reduction in IT issues will far outstrip the on-paper costs of most IT services offerings.
Scalability should always be an important factor, especially if you are a rapidly growing business.
Will your managed IT services provider be able to keep up with your business if it were to quadruple in size over the next two years?
Always ask your prospective IT services provider for real-world examples
how they have helped New York businesses like yours to improve and strengthen their IT networks.
It is also worth asking acquaintances who are also business owners or who work in similar industries in the city,
which managed IT provider they use and if they would recommend them.
We hope this has been a useful overview of some of the reasons why managed IT services are so popular
with businesses in New York. If you are considering contracting a managed IT services provider for your own organization, consider all the factors mentioned in this article before choosing your new provider. Can they provide remote support and they cybersecurity focused? Can they scale with your business as it grows?