Domestic and international airports around the world are working hard to ensure the convenience of passengers. They are trying to minimise the time flyers have to spend at the terminal before commencing their journey. To make this happen, the efficiency of the baggage handling system (BHS) is being improved. The baggage services at the airport are responsible for safely transporting the luggage after checking in. They take care of the bags and containers during the security screening, storage, and sorting processes. To know more about the importance of baggage services at the airport, read this article!
The importance of baggage handling systems
Makes the process easier:
While handling luggage at small domestic airports is relatively simple, many factors make the process complex for large international airports. Since the latter receive heavy footfall, they have to handle a significant quantity of transfer baggage. This can create difficulty at the sorting phase and increase the risk of congestion, control issues, and routing errors.
In some cases, the physical size of the airport also adds transport time, because of which passengers have to wait for a long period. This is where the baggage services at the airport become helpful. They take care of the transporting, storage, and sorting process and reduce the waiting time by efficiently managing the entire procedure.
Decreases passenger hassle:
Passengers flying to their destinations enjoy a hassle-free and convenient journey due to the baggage services at the airport. Since BHS is responsible for managing the transport of bags, they can travel stress-free. People do not need to keep an eye on their baggage during the journey and can peacefully sleep without worrying about anything.
The baggage systems are seen as key indicators of the performance of an airport. If the BHS at a given airport is inefficient, it reduces the airport’s preferability. The flyers feel dissatisfied and are less likely to travel from there. Breakdowns that occur during peak hours negatively affect customer satisfaction, cause airline delays, and raise additional costs.
Thus, in the present time, when there is tough competition between the airports, the quality of BHS can be a deciding factor. This is why using quick transfer baggage systems for transferring, outbounding and inbounding baggage is crucial. It helps in attracting new airlines and motivates passengers to use that airport.
Connects all the stakeholders:
BHS is a crucial service that connects all the major stakeholders. It makes travelling hassle-free for flyers and ensures smooth operations at the airport. Security also places a demand on baggage handling by necessitating in-line screening procedures for dealing with suspected luggage. Airlines wishing to combine passenger satisfaction and fleet utilisation are another player involved in baggage handling.
What problems might occur because of BHS?
The baggage service at the airport is crucial for ensuring a smooth flyer experience. If BHS is not working well, it can disturb the operations at the premises. The passengers can be left disappointed upon losing their bags, and the unclear luggage can affect the entire airport, impacting both the airline and flyer experience.
The BHS comprises of conveyors connected with each other to create a complete system. In case of a technical failure, the whole workflow and airport system may suffer. Problems like power outages, not having a spare baggage transport plan, system failure, and unavailability of spare parts can result in stopped operations. Thus, it is essential to consider all these issues in detail during the planning stage. Depending on the location and working principle of the spare parts, a replacement period must be decided, and changes should be made before the parts fail.
What is the tote-based bag handling system?
The tote-based BHS is a kind of modern individual carrier system. It is being lauded by the airports because it can meet security demands while ensuring efficiency and reduced OPEX. The USP of this modern system is the uniform carrier which can smoothly convey the baggage. Its carrier belt features multiple totes (also known as trays) where bags can be loaded individually and carried from the check-in point to the final destination. This makes the sorting process easier.
The benefit of using the BHS system is that it allows for unobstructed tracking and tracing of the bags. Also, it makes the screening process simpler and less time-consuming. The tote system is faster than the conventional belt system and provides swift transfer connection time. Since it is energy-efficient and results in fewer system jams, it is an ideal choice for airports.
What are the possible benefits of BHS for the airports?
The advanced BHS system offers many strategic advantages which can enhance the performance of the airport by ensuring smooth operations, better passenger experience, and airline efficiency. Here are a few benefits:
Since the tote systems put the tracker on the tote instead of the bag, they help airports in meeting their commitment to providing 100% baggage tracking.
This advanced baggage service has been passed by the Transportation Security Administration (TSA) and European Civil Aviation Conference (ECAC). Thus, the security screening process is streamlined, and 100% traceability is possible throughout the baggage handling process.
The tote system is designed to be five times faster than the conventional baggage service at the airport. It reduces the waiting time for the flyers.
The advanced BHS does not use gearboxes and deals with less belt friction. Because it gets rid of these components found in conventional baggage handling devices, it guarantees energy savings.
In BHS, the bags are placed in different trays. It ensures minimal damage to the luggage, reducing the cost of system maintenance. It also means less downtime and better flyer satisfaction.
Greater occupational health:
Since the baggage reaches the Checked Baggage Resolution Area (CBRA) workstations efficiently, the possibility of injuries to security agents while dragging and lifting the bags is minimised. This also results in better employee satisfaction.
The tote system is fully-automated and ensures a smooth interface with demand systems.
The system’s modular design allows airports to modify their operations according to the new changes demanded by international regulations and covid-19. This factor makes it easy for airports to shut down terminals and reroute bags if traffic volume is lessened.
The BHS can help meet the commitment to sustainability.
The baggage handling system is crucial for the airport’s commitment to contributing to a sustainable environment. It deploys renewable energy and ensures cost savings. The tote systems also help airports in meeting the SDG goals by conserving 60% of the energy when compared with the conventional belts. Moreover, since the advanced baggage handling systems are high-quality, sustainable, and reliable, they also help achieve the SDG-9 goal of the airports.
Advanced baggage handling system means low cost of ownership
When considering the total cost of investment, advanced baggage handling systems seem like an ideal choice. It is so because when the total expenses of O&M and investment costs are taken into account, the tote system generates lower TCO. Thus, they offer better value in the long.
The baggage handling system at the airport is vital for smooth operations. It ensures hassle-free travel for the flyers and makes the luggage management process easier for the airport.